cbaji Privacy Policy

1. Introduction and Applicability

cbaji ("we", "our", or "the Company") operates an online casino and betting platform for users in Bangladesh. This privacy policy ("Policy") describes how we process your personal information when you use our website cbaji.cam and the services connected to it ("Services").

Our services are for adults aged 21 or older only. We do not knowingly collect information from minors. If it comes to our attention that information from a minor has been collected, we will delete that information immediately.

If this policy changes, we will notify you in a timely manner. The latest version will always be available on this page. Continuing to use our services after a policy change means you have agreed to the updated policy.

2. What Information We Collect

We may collect the following types of information:

2.1 Registration and Identity Information

• Full name and date of birth
• Mobile phone number and email address
• Username and password (stored in encrypted form)
• National ID or passport number (for KYC verification)

2.2 Financial Transaction Information

• bKash, Nagad, Rocket, Upay mobile banking numbers
• Bank account details (name and account number)
• Deposit and withdrawal history
• Transaction dates and amounts

2.3 Usage Information

• IP address and device information
• Browser type and operating system
• Site access time and session duration
• Pages visited and click patterns
• Gaming history and preferences

2.4 Cookie and Tracking Information

Our website uses cookies that improve your browsing experience. You can manage cookies from your browser settings. However, disabling cookies may limit certain services.

3. Purpose of Data Collection

cbaji collects and processes your information for the following legitimate purposes:

• Account Management: Registering, verifying, and maintaining your account.
• Service Delivery: Carrying out gaming, betting, and financial transactions.
• KYC and Age Verification: Confirming the identity and age of users (to comply with the 21+ rule).
• Fraud Prevention: Identifying and stopping irregular transactions and suspicious activity.
• Customer Support: Resolving your issues and providing assistance.
• Improvement and Analytics: Analyzing usage patterns to improve the quality of platform services.
• Promotions and Communications: Informing you of bonuses, offers, and updates if you have given consent.
• Legal Compliance: Complying with applicable laws and regulations.

4. Data Sharing and Third Parties

cbaji does not sell your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted partners for payment processing, technology services, and customer support. They may only process information in accordance with our instructions and under the terms of this policy.

4.2 Legal Authorities

We may be required to provide relevant information to the appropriate authorities in order to comply with a valid court order, government directive, or applicable law.

4.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be passed to the new authority. In that case, we will notify users in advance and the same level of protection will continue.

5. Data Security Measures

To ensure the security of your information, cbaji has adopted industry-standard technical and organizational measures:

• SSL/TLS Encryption: All data transmission between your device and our servers is encrypted.
• Data Encryption: Encryption technology is used when storing sensitive information.
• Access Controls: Only authorized personnel can access your information.
• Regular Security Audits: The security of our systems is tested on a regular basis.
• Firewall Protection: Advanced firewalls are used to prevent unauthorized access.
• Two-Factor Authentication: An additional security layer when logging into your account.

However, no transmission of information over the internet is entirely risk-free. We take every precaution, but we are unable to guarantee complete security. Keeping your password confidential and exercising caution on public Wi-Fi is your responsibility.

6. Data Retention Period

We retain your information only for as long as necessary. When determining the retention period, we consider the following:

• While the account is active: until the account is closed.
• Financial transaction records: for a specific period as required by law.
• After account closure: certain information may be retained for up to 5 years to meet legal obligations.
• After withdrawal of marketing consent: contact information will immediately stop being used for that purpose.

When no longer needed, information is securely deleted or anonymized.

7. Your Rights

You have the following rights regarding your personal information:

7.1 Right to Access

Contact us to find out what information we hold about you. After verification, we will provide you with details of that information.

7.2 Right to Correction

If your information is incorrect or incomplete, let us know. We will make corrections as quickly as possible.

7.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, if there are legal obligations, it may not be possible to delete some information.

7.4 Right to Withdraw Consent

You may withdraw your consent for marketing communications at any time. Contact us or change your preferences from your account settings.

7.5 Right to Lodge a Complaint

If you are not satisfied with our data processing practices, please contact our customer support first. We will take your complaint seriously and try to resolve it quickly.

8. Child Protection

cbaji's services are entirely for adults and only persons aged 21 or older may use this platform. We do not knowingly collect information from anyone under the age of 18.

We verify age at the time of account registration. If any minor's information enters our system, we will close that account and delete the information as soon as we become aware of it. If a parent or guardian finds out that their minor child is using our platform, please contact us immediately.

9. International Data Transfers

Your information may be stored on servers outside Bangladesh as needed to provide our services. In such cases, we ensure that the transferred information is protected to the same standard as this policy and that applicable laws are followed.

Through agreements with third-party service providers, we ensure that your information is always kept under adequate protection.

10. Cookie Policy

Our website uses the following types of cookies:

• Essential Cookies: Required for the website to function correctly (login sessions, security).
• Functionality Cookies: Help remember your preferences (language, settings).
• Analytics Cookies: Collect site usage statistics to help improve services.
• Performance Cookies: Monitor site loading speed and performance.

You can manage cookies in your browser settings. However, disabling essential cookies may prevent some services from working correctly.

11. Policy Changes

We may update this privacy policy from time to time. When significant changes are made, we will:

• Send a notification to your registered email.
• Display a clear notice on the website.
• Update the "Last Updated" date on this page.

Continuing to use our services after a change means you are accepting the new policy. We therefore recommend visiting this page regularly.

12. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us: